Mystery Shopping

„After several years of cooperation with Market Vision and previous experiences with other agencies conducting Mystery Shopping, I find their greatest assets to be flexibility and professional approach.

Market Vision staff are always able to fully accommodate to our needs and demands. They react flexibly while working on a project and come up with their own ideas. They deliver outputs that correspond to our quality expectations and meet our deadlines.

Generally, I see our cooperation more as a relationship between two partners than between a client and a supplier.“

„We have been doing Mystery Shopping together with colleagues from Market Vision both in our and competing branches over the last three years. We are very happy with the cooperation; the agency always carefully studies the assignment and looks for the best way to carry out their task.

When preparing a proposal they always make sure that the project is feasible and point out potential problems which may arise. They proactively look for manageable solutions.

The execution is done quickly and effectively, any non-standard situations that may arise are dealt with immediately. We especially value the application Spring as a clear way of reporting and storing records from conducted visits.“